Politique d’expédition
Shipping Policy (Global & US Official Version)
Effective Date: 2026
This Shipping Policy applies to all orders placed on our website, covering domestic orders in the United States and all international orders worldwide. By placing an order, you agree to the shipping terms and delivery arrangements outlined below.
1. Order Processing Time
All orders are processed and inspected within 1–3 business days after successful payment confirmation. Orders placed on weekends, public holidays, or peak sales seasons will be processed on the next available business day. We conduct strict quality checks before shipment to ensure all products are in good condition before delivery.
2. Delivery Timeframe
US Domestic Shipping: Standard shipping takes 7-12 business days for delivery after dispatch. Expedited shipping options are available for faster delivery during checkout.
Global International Shipping: Delivery time for international orders ranges from 7–15 business days, depending on destination country, local logistics efficiency, and customs clearance progress.
3. Shipping Fees
Shipping fees are calculated automatically at checkout based on your delivery address, order weight, and package size. We offer regular free shipping promotions for qualified orders. All shipping fees paid during checkout are non-refundable unless the order is canceled by our side or affected by our shipping errors.
4. Customs & Import Duties
For all international orders, customers are solely responsible for any local import taxes, customs duties, clearance fees, or other related charges imposed by the destination country. We are not liable for customs delays, fees, or rejected deliveries caused by local customs policies.
5. Order Tracking
Once your order is dispatched, you will receive a confirmation email with a valid tracking number and tracking link. You can monitor your package delivery status in real time. Any questions, please contact our support team for assistance.
6. Lost or Stolen Packages
After the package is marked as “delivered” by the logistics system, we are not responsible for lost, stolen, or misplaced packages caused by local delivery issues. If your package is lost in transit before delivery confirmation, we will provide a full refund or free replacement after verification.
7. Policy Updates & Contact
We reserve the right to update our shipping rules and service scope without prior notice. For any shipping-related questions, please contact: bettyshelton9183@outlook.com